Tourist satisfaction with services of tourism in the Pcinja district

نویسندگان

چکیده

The Pcinja District is located in the southeast of Serbia and represents an area with natural anthropogenic tourist attractions as basis offer destination itself. However, addition to infrastructure superstructure elements valorisation destination, staff also a significant indispensable factor affirmation area. Tourism employees affect entire thus traffic by virtue how they operate, improve conduct their business tourists. aim this paper present degree satisfaction services tourism during stay District. was determined empirical research conducted district second half 2021, which 526 respondents/tourists participated. results were analysed using IBM SPSS Statistic 20 software package. Partial (dis)satisfaction superstructure, well employees, shown obtained relatively low average scores analyzed variables. Using T-test ANOVA, it concluded that tourists does not statistically significantly differ according gender age, is, generally have uniform attitude when comes development features Pcinj?

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ژورنال

عنوان ژورنال: Glasnik Srpskog geografskog društva

سال: 2023

ISSN: ['0350-3593', '2406-078X']

DOI: https://doi.org/10.2298/gsgd2301387m